Terms and Conditions

TERMS AND CONDITIONS OF LABS212.PL ONLINE SHOP

TABLE OF CONTENTS:

  1. GENERAL PROVISIONS
  2. ELECTRONIC SERVICES PROVIDED BY THE ONLINE SHOP
  3. TERMS AND CONDITIONS APPLICABLE TO THE CONTRACT OF SALE
  4. METHODS AND DATE OF PAYMENT FOR THE PRODUCT
  5. COST, METHODS AND TIME OF DELIVERY
  6. PRODUCT COMPLAINTS
  7. OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES AND RULES ON
  8. ACCESS TO THOSE PROCEDURES
  9. THE RIGHT TO WITHDRAW FROM THE CONTRACT
  10. THE RIGHT TO USE THE SELLER’S WORKS (LICENCE)
  11. TRADER-RELATED PROVISIONS
  12. FINAL PROVISIONS
  13. MODEL WITHDRAWAL FORM

The www.labs212.pl online shop cares about consumer rights. The consumer may not waive the rights granted to him/her under the Polish Consumer Rights Act. Contractual provisions less favourable to the consumer than the provisions of the Polish Consumer Rights Act shall be null and void, and the provisions of the Consumer Rights Act shall apply instead. Thus, the provisions of these Terms and Conditions are not intended to exclude or limit any of the Consumers’ rights to which they are entitled under mandatory provisions of law, and any possible doubts shall be interpreted in favour of the consumer. In the case of any discrepancy between the provisions of these Terms and Conditions and the aforesaid provisions, the latter shall prevail and shall apply.

  1. GENERAL PROVISIONS

1.1. The Online Shop available at www.labs212.pl is run by LABS212 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Łódź at ul.H. Sienkiewicza 85/87 premises 8, registered in the Register of Entrepreneurs of the National Court Register under the KRS number: 0000839241; the company records are held by the registry court: the District Court in Toruń, 7th Commercial Division of the National Court Register; share capital of: PLN 100 000.00; tax identification NIP number: 9562360518, REGON: 385969375; email address: sklep@labs212.pl.

1.2. These Terms and Conditions are addressed both to consumers and traders using the Online Shop unless a given provision thereof states otherwise.

1.3. The Online Shop sells, among others, dietary supplements, which, under the Polish Act on Food and Nutrition Safety [ustawa o bezpieczeństwie żywności i żywienia] (Journal of Laws [Dziennik Ustaw, Dz.U.] 2006 No 171, item 1225, as amended) are not medicinal products but foodstuffs provided in capsules, lozenges, tablets, sachets with powder, ampoules with liquid or bottles with a dropper and in other similar forms. Their sole purpose is to supplement the
Customer’s diet with vitamins, minerals or other substances with nutritional or other physiological effects. Dietary supplements sold in the Online Shop may not and do not replace medicinal products prescribed to the Customer by a doctor.

1.4. The Controller of the personal data processed at the Online Shop in connection with the implementation of the provisions hereof is the Seller. Personal data shall be processed for the purposes, for the period and based on the grounds and principles set out in the Privacy Policy published on the website of the Online Shop. The Privacy Policy
lays down the rules regarding the Controller’s processing of personal data in the Online Shop, including the grounds, purposes and time limit of the processing of personal data and the rights of data subjects, as well as information regarding the use of cookies and analytical tools in the Online Shop. The use of the Online Shop, including making
purchases, is voluntary. Likewise, the related provision of personal data by the Customer of the Online Shop is voluntary, subject to the exceptions specified in the Privacy Policy (conclusion of a contract and statutory obligations of the Seller).

1.5. Definitions:
1.5.1. BUSINESS DAY – a day from Monday to Friday excluding public holidays.
1.5.2. ORDER FORM – an Electronic Service, an interactive form available in the Online Shop which allows the Order to be placed, in particular by adding Products to an electronic shopping cart and specifying the terms of the Contract of Sale, including the delivery and payment options.
1.5.3. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions of law also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality to which legal capacity is granted by law – who has concluded or intends to conclude a Contract of Sale with the Seller.
1.5.4. CIVIL CODE – the Polish Civil Code Act of 23 April 1964 (Dz.U. of 1964 no. 16, item 93 as amended).
1.5.5. COPYRIGHT LAW – the Polish Act of 4 February 1994 on copyright and related rights (Dz. U. of 24, item 83 as amended).
1.5.6. PRODUCT – a movable item or digital content (e.g. e-book) available in the Online Shop, sent in electronic form, to be read on an appropriate electronic device, being the subject of a Contract of Sale between the Customer and the Seller.
1.5.7. TERMS AND CONDITIONS OF USE – these terms and conditions for the Online Shop.
1.5.8. ONLINE SHOP – the Service Provider’s online shop available at the following internet address: www.labs212.pl.
1.5.9. SELLER, SERVICE PROVIDER – LABS212 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Łódź at ul.H. Sienkiewicza 85/87 premises 8, 90-057, registered in the Register of Entrepreneurs of the National Court Register under the KRS number: 0000839241; the company records are held by the registry court: the District Court in Toruń, 7th Commercial Division of the National Court Register; share capital of PLN 100 000.00; tax identification NIP number: 9562360518, REGON: 385969375; email address: sklep@labs212.pl.
1.5.10. CONTRACT OF SALE – a contract of sale of a Product entered into between the Customer and the Seller via the Online Shop.
1.5.11. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Customer via the Online Shop.
1.5.12. SERVICE RECEIVER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality which is granted legal capacity by law, using or intending to use an Electronic Service.
1.5.13. THE POLISH CONSUMER RIGHTS ACT- the Polish Act of 30 May 2014 on consumer rights (Dz.U. Of 2014, item 827 as amended).
1.5.14. ORDER – Customer’s declaration of intent submitted via the Order Form and aiming directly to conclude the Contract of Sale of a Product with the Seller.

  1. ELECTRONIC SERVICES PROVIDED BY THE ONLINE SHOP

2.1. The Customer of the Online Shop can also use the Electronic Service Order Form.
2.1.1. Order Form – the use of the Order Form is initiated when the Customer adds the first Product to the electronic shopping cart in the Online Shop. The Order is placed when the Customer has followed the two subsequent steps – (1) completing the Order Form and (2) clicking the “order now under payment obligation” field; until that moment the
Customer will have an option to modify the data entered (to that end, follow the messages displayed together with the information available on the website of the Online Shop). On the Order Form, the Customer must provide the following details: his/her name and surname/company name, address (street, house/flat number, postal code, city, country), e-mail address, contact telephone number and details concerning the Contract of Sale: Product(s), the quantity of Product(s), place and method of delivery of the Product(s), payment method. In the case of Customers who are not consumers, the company name and tax identification NIP number must be provided.
2.1.1.1. The Order Form is a one-off Electronic Service provided free of charge and terminates when an Order is placed through it or when the Service Receiver discontinues placing an Order through it in advance.

2.2. Technical requirements necessary for the operation of the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) a web browser in an up-to-date version: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari or Microsoft Edge; (4) recommended minimum screen resolution: 1024×768; (5) enable cookies and Javascript in your browser.

2.3. The Customer is obliged to use the Online Shop in a manner consistent with the law and good practice, with due regard for personal rights and copyrights and intellectual property of the Service Provider and third parties. The Customer is obliged to enter the correct data. The Customer is prohibited from providing unlawful content.

2.4. Complaint Procedure for Electronic Services:
2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Shop (excluding the Product complaint procedure, which is specified in 6 hereof), may be filed by the Customer, for example, in electronic form via e-mail to: sklep@labs212.pl.
2.4.2. It is recommended that the following data is provided in the description of the complaint: (1) details and circumstances concerning the subject matter of the complaint, in particular, the type of defect and date when it was found; (2) Customer’s demands; and (3) the contact details of the complainant to facilitate and expedite the processing of the complaint by the Service Provider. The guidelines provided in the preceding sentence are a recommendation only and shall not affect the effectiveness of complaints filed in disregard of the recommended description of the complaint.
2.4.3. The Service Provider shall respond to the complaint without undue delay, but no later than within 14 calendar days of its filing.

  1. TERMS AND CONDITIONS CONCERNING THE CONTRACT OF SALE

3.1. A Contract of Sale between the Customer and the Seller is concluded once the Customer has placed an order with the Online Shop using the Order Form in compliance with 2.1.1. hereof.

3.2. The price of the Product shown on the website of the Online Shop is expressed in Polish zloty and includes all taxes. The Customer is informed about the total price including taxes of the Product being the subject of the Order, as well as about the costs of delivery (including transport and postal services) and other costs, and if the amount of these fees cannot be established, the Customer will be informed about the obligation to settle these costs. The Customer is
kept informed by the Online Shop during the Order placement process, and also at the moment of declaring his or her intent to enter into the Contract of Sale.

3.3. Procedure for concluding a Contract of Sale at the Online Shop through the Order Form
3.3.1. A Contract of Sale between the Customer and the Seller is concluded once the Customer has placed an order with the Online Shop in compliance with 2.1.1 hereof.
3.3.2. Once an Order has been placed, the Seller shall immediately confirm its receipt and, at the same time, accept the Order for processing. Receipt of the Order and its acceptance for processing is confirmed when the Seller sends the Customer a relevant e-mail to his/her e-mail address provided during the Order placement process. The e- mail must at a minimum contain a statement made by the Seller on the receipt of the Order and that it has been accepted for processing, and also confirmation that the Contract of Sale has been concluded. Once the Customer has received the above-said email, the Contract of Sale between the Customer and the Seller is concluded.

3.4. The provisions of the concluded Contract of Sale shall be recorded, secured and made available to the Customer by (1) making these Terms and Conditions available on the website of the Online Shop and (2) sending the Customer the e-mail referred to in 3.3.2. hereof. The provisions of the Contract of Sale shall be also recorded and secured in the IT system of the Seller’s Online Shop.

  1. METHODS AND DATE OF PAYMENT FOR THE PRODUCT

4.1. The following methods of payment to be made under the Contract of Sale are available to the Customer:
4.1.1. Payment by cash on delivery of the shipment.
4.1.2. Payment by bank transfer to the Seller’s bank account.
4.1.3. Electronic and card payments via Przelewy24.pl and PayPal.com. The available payment options are specified on the following websites:
https:/home/labspl/domains/labs212.pl/public_html/przelewy24.pl and https:/home/labspl/domains/labs212.pl/public_html/paypal.com/en.
4.1.3.1. Electronic payment and payment card transactions shall be settled according to the Customer’s individual choice via Przelewy24.pl or PayPal.com. Electronic and card payments shall be handled by:
4.1.3.1.1. Przelewy24.pl – PayPro S.A. company with its registered office in Poznań (at ul. Kanclerska 15, 60-327 Poznań), entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Economic Division of the National Court Register under KRS number 0000347935, tax identification NIP 7792369887, REGON 301345068.
4.1.3.1.2. PayPal.com – PayPal (Europe) S.a r.l. & Cie, S.C.A., 5th floor 22-24 Boulevard Royal, L-2449, Luxembourg.
4.1.3.1.3. PayU.pl – PayU SA with its registered office in Poznań; 60-166 Poznań, at ul. Grunwaldzka 186, a national payment institution, supervised by the Polish Financial Supervision Authority, entered in the Register of Payment Services under number IP1/2012, entered in the Register of Entrepreneurs maintained by the District Court in
Poznań – Nowe Miasto i Wilda in Poznań, 8th Economic Division of the National Court Register under number KRS 0000274399, with a share capital of PLN 4,944,000, fully paid up, holding a tax identification number NIP number: 779-23-08-495, REGON 300523444.

4.2. Payment dates:
4.2.1 If the Customer chooses to pay via bank transfer, payment card, or make an electronic payment, he/she is obliged to make the payment within 7 calendar days of the conclusion of the Contract of Sale.
4.2.2. If the Customer opts for cash on delivery payment, he/she is obliged to make payment on delivery.

  1. COST, METHODS AND TIME OF DELIVERY

5.1. Delivery of the Product is available on the territory of Poland and selected countries specified on the website.

5.2. The delivery of the Product to the Customer is provided against a fee unless the Contract of Sales provides otherwise. The delivery costs of the Product (including transport, and postal fees) are specified on the website of the Online Shop during the Order placement procedure, including at the moment of the Customer’s stating his/her intent to enter into the Contract of Sale.

5.3. The Seller provides the Customer with the following methods of delivery of the Product:
5.3.1. Courier.
5.3.2. Cash on delivery courier.
5.3.3. Courier delivery to a parcel locker.

5.4. The Product shall be delivered to the Customer within 7 Business Days unless a shorter period is specified in the Product description or during the Order placement process. In the case of Products with different delivery times, the delivery date shall be the later date given, which may not, however, exceed 7 Business Days. The commencement of the delivery time limit for the Product to reach the Customer is calculated as follows:
5.4.1. If the Customer chooses the option of a bank transfer, electronic payment or payment card – as of the date of crediting the Seller’s bank account or settlement account.
5.4.2. If the Customer chooses to pay by cash on delivery – as of the date of conclusion of the Contract of Sale.

  1. PRODUCT COMPLAINTS

6.1. The basis and scope of the Seller’s liability towards the Customer if the sold Product has a physical or legal defect (warranty) are set out in generally applicable provisions of law, in particular, the Civil Code (including Articles 556-576 of the Civil Code).

6.2. The Seller is obliged to deliver the Customer the Product free from defects.

6.3. The Customer may file a complaint in one of the following ways:
6.3.1. in writing to the address: ul. H. Sienkiewicza 85/87 lokal 8, 90-057 Łódź
6.3.2. in electronic form by sending an e-mail to: sklep@labs212.pl.

6.4. It is recommended that the following data are provided in the description of the complaint: (1) details and circumstances concerning the subject matter of the complaint, in particular, the type and date of occurrence of the defect; (2) a demand concerning the manner of bringing the Product into conformity with the Contract of Sale or a declaration of a price reduction or withdrawal from the Contract of Sale; and (3) contact details of the complainant to facilitate and accelerate the processing of the complaint by the Seller. The guidelines provided in the preceding sentence are a recommendation only and shall not affect the effectiveness of complaints made in disregard of the recommended description of the complaint.

6.5. The Seller shall respond to the Customer’s complaint immediately, but no later than within 14 calendar days of its filing. If a Customer who acts as a consumer, exercising his/her rights under the warranty, requests that the goods be replaced or that the defect be repaired, or should he/she submit a declaration stating that the price should be
reduced, specifying the amount by which the price is to be reduced, and the Seller has failed to respond to this request within 14 calendar days, it shall be deemed that the Seller has considered the request well-grounded.

6.6. The Customer exercising warranty rights is obliged to deliver the returned Product to the address: ALTMARE SP. Z O. O. SP. KOM., ul. Ogrodowa 15, Grzędy 05-555, with the annotation: ZWROT LABS212. In the case of a Customer acting as a consumer, the cost of delivery of the Product shall be borne by the Seller. If given the type of Product (e.g. dimensions), its delivery by the Customer acting as a consumer should prove to be excessively complicated, the Customer is obliged to provide the Seller with access to the Product at the venue where the Product is located.

6.7. Under Article 558 § 1 of the Civil Code, the Seller’s liability under warranty for the Product towards the Customer acting as a consumer shall be excluded.

  1. OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES AND RULES ON ACCESS TO THOSE PROCEDURES

7.1. Details on the option for the Customer to use out-of-court methods of handling complaints, and redress procedures as well as the rules connected with access to those procedures are available on the website of the Office for Competition and Consumer Protection and can be found at: https:/home/labspl/domains/labs212.pl/public_html/uokik.gov.pl/ozasadowe_rozwiazywan
ie_sporow_konsumenckich.php.

7.2. A contact point which is available in addition to the Chairman of the Office of Competition and Consumer Protection can be reached on: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose purpose is to, among others, assist consumers with matters concerning the out-of-court settlement of consumer disputes.

7.3. The Consumer shall be entitled to the following out-of-court methods of handling complaints and of seeking redress: (1) an application for dispute resolution to a permanent consumer arbitration court (more information is available at http:/home/labspl/domains/labs212.pl/public_html/www.spsk.wiih.org.pl/); (2) an application for out-of-court dispute resolution to the Regional Inspector of the Commercial Inspection (for more information, see the website of the inspector with jurisdiction over the Seller’s place of business); and (3) assistance from the district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. the Consumers’ Federation, the Association of Polish Consumers). Counsel is provided by email at porady@dlakonsumentow.pl and by calling the consumer helpline at 801 440 220 (the helpline is available on Business Days, 8:00 a.m. – 6:00 p.m., call charge as per operator’s tariff).

7.4. To settle disputes between consumers and traders at the EU level go to http:/home/labspl/domains/labs212.pl/public_html/ec.europa.eu/consumers/odr, the ODR platform designed especially for that purpose. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and traders seeking out-of-court resolution of a dispute concerning contractual obligations arising from an online sales or service contract (for more details, visit the platform or the Office of Competition and
Consumer Protection’s website at
https:/home/labspl/domains/labs212.pl/public_html/uokik.gov.pl/spory_konsumenckie_faq
_platforma_odr.php).

  1. THE RIGHT TO WITHDRAW FROM THE CONTRACT

8.1. The right of withdrawal from the distance contract shall not apply to the consumer in the case of the following: (1) a contract whose subject matter is a perishable product or a product with a short shelf-life; (2) a contract whose subject matter is a product delivered in a sealed package which cannot be returned after opening for health protection or hygienic reasons, if the package has been opened after delivery.

8.2. Subject to section 8.1 hereof, a consumer who has concluded a distance contract may, within 14 calendar days, withdraw therefrom without stating a reason and free of charge, except for the costs set out in section 8.9 hereof. The time limit for the withdrawal from the contract shall be deemed observed if a notice of withdrawal is sent before the
time limit expires. A withdrawal notice may be filed in one of the following ways:
8.2.1. in writing to the address: ul. H. Sienkiewicza 85/87 lokal 8, 90-057 Łódź
8.2.2. in electronic form by sending an e-mail to: sklep@labs212.pl.

8.3. A sample model withdrawal notice form is provided in Annex 2 to the Polish Consumer Rights Act, and is also available in 12 hereof. The consumer may use the model form; yet, this is not obligatory.

8.4. The period for withdrawal from the contract starts:
8.4.1. for a contract in the performance of which the Seller releases the Product under the obligation to transfer its ownership (e.g. Contract of Sale) – as of the moment of taking possession of the Product by the consumer or a third party indicated by him/her other than the carrier, and in the case of a contract which: (1) involves multiple Products which are to be delivered separately, in batches or in parts – as of the moment of taking possession of the last Product, batch or part, or (2) involves the regular delivery of Products for a fixed period – as of the moment of taking possession of the first Product;
8.4.2. for other contracts – as of the date of the conclusion of the contract.

8.5. In the case of withdrawal from a distance contract, the contract shall be deemed not to have been concluded.
8.6. The Seller shall be obliged to refund the consumer without undue delay, yet no later than within 14 calendar days of receipt of the consumer’s withdrawal notice, all payments made by the consumer, including the costs of delivery of the Product (except for extra costs resulting from the delivery method selected by the consumer other than the least
expensive ordinary delivery method available in the Online Shop). The Seller shall refund the payment using the same method of payment used by the consumer unless the consumer has expressly agreed to a different method of refund that does not give rise to any costs for the consumer. If the Seller has not offered to collect the Product from the
consumer, the Seller may withhold a refund of the payment received from the consumer until it has received the Product back or the consumer has provided proof of return, whichever occurs first.

8.7. The consumer is obliged to return the Product to the Seller without undue delay, no later than within 14 calendar days of the date on which he or she has withdrawn from the contract, or to hand it over to a person authorised by the Seller to collect it unless the Seller has offered to collect the Product. The time limit shall be deemed observed if the
Product is sent back before the time limit expires. The consumer should return the Product to the Seller’s warehouse address: ALTMARE SP. Z O. O. SP. KOM. ul. Ogrodowa 15, Grzędy 05-555 with the annotation: ZWROT LABS212.

8.8. The Consumer shall be held liable for any decrease in the value of the Product which results from using the Product in a manner that exceeds the standards necessary to determine the nature, characteristics and functioning of the Product.

8.9. Potential costs associated with a consumer’s withdrawal from the contract to be borne by the consumer:
8.9.1. If the consumer has chosen a delivery method for the Product other than the least expensive ordinary delivery method available at the Online Shop, the Seller shall not be obliged to reimburse the consumer for the extra costs that he/she incurred.
8.9.2. The consumer shall bear the direct costs of returning the Product.
8.10. The provisions concerning the consumer laid down in section 8 hereof apply as of 1 January 2021 and, for contracts concluded as of that date, also to the Service Receiver or the Customer who is a natural person concluding a contract directly related to his/her business activity, if it follows from the provisions of that contract that it does not have a professional nature for that person resulting, in particular, from the subject of his/her business activity disclosed under the Polish provisions on the Central Register and Information on Business Activity.

9. THE RIGHT TO USE THE SELLER’S WORKS (LICENCE)

9.1. This section of the Terms and Conditions shall apply to Products that constitute a work as defined by the Polish Copyright Law (in particular, digital content sold in the Online Shop) and that are thus subject to copyright protection and in which the Seller or other third parties from which the Seller has obtained the legally required permissions
hold the author’s economic right.

9.2. The following provisions of the Terms and Conditions are intended to set out the rules for the granting of licences to the Customer by the Seller for Copyrighted Products, to the extent necessary for the Customer’s use of the Product.

9.3. The use of the Product by the Customer, which constitutes a work as defined by the Polish Copyright Law and thus being subject to copyright protection, shall be only allowed for non-commercial purposes, for the Customer’s own use, within the scope of these Terms and Conditions and the provisions of the Polish Copyright Law.

9.4. Subject to the exceptions provided for by mandatory provisions of law, including, in particular, the Polish Copyright Law and the regulation on permitted use, the Customer shall not be entitled to make the Product available to third parties or to use it for commercial purposes.

9.5. Upon payment, the Customer shall be granted a non-exclusive, inalienable, non- transferable and non sublicensable licence (including the right to authorise others to use the content within the scope of the licence granted) to use the Product, including the right to use the author’s economic rights, without limitation as to territory and time, in the following fields of use: (1) multiple downloads of the Product and its digital storage in computer memory; (2) permanent or temporary reproduction of the Product, in whole or in part, by digital technology, to the extent that reproduction is necessary for screening, retransmission or storage of the Product; (3) permanent or temporary screening, retransmission or storage of the Product using digital technology. Any rights other than the above not expressly granted to the Customer shall be reserved by the Seller, in particular, the Customer shall not be entitled to (1) distribute the Product, including the rental of the Product or copies thereof; (2) sublicense the Product (including the right to authorise others to use the Product) and (3) market the Product, including its lease or
rental.

10. TRADER-RELATED PROVISIONS

10.1. This section and all provisions laid down therein shall apply to and thus shall be binding only on a Customer or Service Receiver who is not a consumer, and as of 1 January 2021 and for contracts concluded as of that date, to a Customer who is not a natural person concluding a contract directly related to his/her business activity, where it
arises from the provisions of that contract that it is not of a professional nature for that person, arising, in particular, from the subject of his/her business activity disclosed under the provisions on the Central Register and Information on Business Activity.

10.2. The Seller shall have the right to withdraw from the Contract of Sale within 14 calendar days of its conclusion. In this case, the Seller may withdraw from the Contract of Sale without stating any reason and the withdrawal shall not give rise to any claims on the part of the Customer against the Seller.

10.3. The Seller shall have the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method selected by the Customer and the fact that the Contract of Sale has been concluded.

10.4. The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without stating reasons by sending the Service Receiver a statement to that effect.

10.5. The liability of the Service Provider/Seller towards the Service Receiver/Customer, irrespective of its legal basis, shall be limited – both for a single claim as well as for all claims in total – to the amount of the price paid and delivery costs under the Contract of Sale, but no more than one thousand zlotys. The limitation of the amount referred to in
the preceding sentence shall apply to all claims made by the Service Receiver/Customer against the Service Provider/Seller, including in the case where no Contract of Sale has been concluded or claims unrelated to the Contract of Sale. The Service Provider/Seller shall only be liable to the Service Receiver/Customer for typical damage foreseeable at the time of conclusion of the contract and shall not be liable for lost profits. Neither shall the Seller be liable for any delay relating to the carriage of the consignment.

10.6. Any disputes arising between the Seller/Service Provider and the Customer/Service Receiver shall be resolved by the court having jurisdiction over the registered office of the Seller/Service Provider.


11. FINAL PROVISIONS

11.1. The language for contracts concluded through the Online Shop shall be Polish.

11.2. Amendments to the Terms and Conditions:
11.2.1. The Service Provider reserves the right to amend these Terms and Conditions for important reasons, i.e.: amendments to the law; changes to the payment and delivery methods; changes to or providing additional Electronic Services – to the extent that these changes affect the implementation of the provisions hereof. The Service Provider
undertakes to inform the Service Receiver of any changes hereto in a message displayed on the Online Shop website.
11.2.2. In no way shall amendments hereto affect the rights acquired by Service Receivers/Customers prior to the effective date of the amendments, in particular, the amendments shall not affect Orders that are being placed or that have been already placed or the Contracts of Sale that have been concluded or performed or that are being
performed.

11.3. In matters not governed hereby, the provisions of generally applicable law shall apply, in particular, the provisions of the Polish Civil Code, the Polish Act on Providing Services by Electronic Means of 18 July 2002 (Journal of Laws 2002, No. 144, item 1204, as amended); the Act on Consumer Rights; and other relevant provisions of generally applicable law.

11.4. These Terms and Conditions shall not exclude the provisions applicable in the country of habitual residence of the consumer concluding a contract with the Service Provider/Seller, which may not be excluded by contract. In such a case, the Service Provider/Seller shall guarantee the consumer the protection afforded to him/her under the legislation, which may not be excluded by contract.

  1. MODEL WITHDRAWAL NOTICE FORM
    (ANNEX 2 TO THE POLISH CONSUMER RIGHTS ACT    )

Model Withdrawal Form

(this form must be completed and returned only if you wish to withdraw from the contract)
To:

LABS212 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. H. Sienkiewicza 85/87 lokal 8 90-057 ŁÓDŹ

labs212.pl
sklep@labs212.pl

  • I/We() hereby give notice ()of my/our withdrawal from the contract of sale of the following goods ()the contract for the delivery of the following goods() the contract for the performance of a specific task involving the production of the following objects ()/the contract for the provision of the following service(*)
  • the Contract concluded on()/received on():
  • Full name of the consumer(s):
  • Address of the consumer(s):
    Return to: ALTMARE SP. Z O. O. SP. KOM. ul. Ogrodowa 15, Grzędy 05-555 with the annotation: ZWROT LABS212
  • Signature of consumer(s) (only for forms sent in paper form):
  • Date:

(*) Delete as appropriate.